Q1-FY24 · Mahesh Kumar Sharma
We are not looking at the margins per se, but we are looking at the sustainability of the business in the long run.
SBI Life Insurance Company · tone and specificity signals across the available quarters.
Language signals
We are not looking at the margins per se, but we are looking at the sustainability of the business in the long run.
I don't see a drastic change coming up. Like I said, we will keep calibrating what constitutes good value for the customer and what constitutes good value for the distributor, and obviously like you said, the shareholder.
Our endeavor is to deliver better than industry growth.
We stand by the guidance that we gave during the end of the last financial year results. Our top line growth will be in high teens-20%. Regarding the margin also, we will be in the same range of ±28% kind of...
SBI Life being the lowest cost operator, and also because of the kind of product mix that we have at SBI Life, we will be the least affected company.
Our mis-selling ratio stands at just 0.04%, which is lowest in the industry.
Our endeavor is to achieve the company's growth aspirations despite operating on a high base from the corresponding quarter last year.
The margin expansion happened on two accounts: shift in product mix and active repricing of non-par products.
We continue to stick to our earlier guidance of 26-28% VNB margin with some positive bias.
We stand by the growth projections given at the start of the financial year... we stand by the 20% projection, and we are working in that direction only.
Our ULIP persistency in the agency channel is better than the banca channel. So, there is no challenge on this front.
We always have been offering the sustainable return... we always be prudent and offer that we're always clarifying that our approach is to offer any return to the customer, which is sustainable in longer term.
We are trying to shift the business from to the digital channel, where the customer will be initiating the journey on the YONO platform itself. And that shift is creating this temporary kind of cliff, but we are very sure that this growth will return.
Our aim is to maintain the margin of 28%. But I'm saying, since we are sitting today at 26.8%, we have to also optimize the APE growth. In that context, there is possibility the margin will be range bound.
We have not changed our commission structure at all, unlike many players in the industry, and in fact, on surrender value front, our surrender values earlier also were much better than the industry level.
Our guidance for the margin remains what we had given earlier in the range of 26%-28%. We are kind of happy that we are sticking to that range despite the headwinds.
We are not considering any changes in the distribution commission, and the company will be utilizing other levers on operational sites and the product mix sites to manage this impact.
We are investing in building our online business channel. Individual rated premium through this channel has grown by 34% in the current quarter compared to the corresponding quarter of last year.
We continue to be the lowest cost player in the industry, and our cost of acquisition, we don't want to increase as of now.
Our penetration in the Banca channel, in State Bank customers group is less than 2%. So, there is a huge opportunity out there.
We stick to our guidance of, say, 20, around 28% of VNB margin in the coming quarter, this quarter also.
We stand by our overall growth forecast in the medium term of 15%-17%.
Our objective is to maintain the margin in range of 27%-29% kind of thing.
We have not heard anything from the regulator on this particular subject.
Our assets under management surpassed INR 5 trillion, reflecting sustained customer confidence and long-term value creation driven by disciplined execution.
We continue to stick to our guidance of between 27% and 28% in the coming quarter also.
The impact that we're going to get on the new business on account of GST, the 150 basis points will get offset mostly by the better product mix... and balance remain will be approximately 30-40 basis points at end of this year.
We don't play the commission game to increase the top line, and we will, going forward also, stick to that.
Our penetration in the overall customer base of SBI is only around 2%... that leaves still a very, very large population of customers of 96%.
We will definitely like to grow our protection and Non-PAR business also in the coming year for a healthier product mix.
We have doubled our VNB in the last four years.
Going forward, what we are looking for is a 65/35 kind of product mix.
Our mis-selling ratio stands at 0.02%, which is one of the lowest in the industry.
We intend to maintain the growth rate at around 14%, which has been our CAGR for last three to five years.
Our endeavor is to report the margin of also 27% kind of things.
We are not targeting any reduction from SBI. What we are targeting is tapping additional opportunity on the agency and the emerging business channel.