DELHIVERY / Q4-FY26 / claim-ledger

Audit the questions that mattered.

Delhivery · Analyst questions, management answers, and the quality of the response where the ledger is available.

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PositiveQ4-FY26 · 2026-05-16Back to quarter ↗

Questions audited

12

Answered directly

75%

Numeric claims

1

Consistency

contradicted

Question ledger

What was answered, and how?

Sachin Salgaonkar · Bank of America

partial

Impact of fuel price increase on consumption and costs, and Amazon opening 3PL.

On the first one, on the impact of fuel prices on consumption and cost, I think first let's get to the price question. I think, we have a natural pass-through process which where our prices are indexed to diesel prices at the pumps, especially in the PTL business.

Sachin Salgaonkar · Bank of America

direct

Impact of AI, robotics, automation investments on OpEx and CapEx.

Not significant enough for us to sort of have to report anything unusual. On the AI front, look, there's been a lot of, you know, people have been experimenting sort of left, right, and center across, you know, a variety of industries, and even within logistics.

Aditya Suresh · Macquarie Capital

partial

Market share evolution and net working capital reduction drivers.

In terms of overall market, I think, you know, after the Ecom acquisition, we had said this at the time that the Ecom acquisition was happening, that there were, you know, too many players in the express space. ... In terms of net working capital, I think again, Aditya and I have spoken about this since the time Delhivery's gone public.

Vijit Jain · Citi

direct

Market share in D2C long tail and path to higher share.

Yeah. It's across not just direct customers but also aggregators. There's no question. We've gained a lot of share. ... Is there an opportunity for us to continue to gain market share within that segment? Absolutely.

Vijit Jain · Citi

partial

Working capital improvement drivers and sustainability of 11 days.

Yeah, I think the 11 days is sustainable. I mean, it would be very difficult to sort of crunch it precisely for one quarter, right? I have the confidence that it's quite sustainable overall.

Vijit Jain · Citi

partial

Supply Chain Solutions margin accretion and new initiatives investment.

The short answer to your question, is the SCS pipeline margin accretive? The answer is yes. There is an internal hurdle rate that every SCS project needs to pass.

Mukesh Saraf · Spark Capital Advisors

evasive

Will Delhivery actively push 1P to 3P shift or wait?

I think the problem is that when people look at the third-party logistics industry, I think Delhivery needs to be looked at a little differently, right? ... Our job as Delhivery is merely to continue to do the best possible job that we can.

Mukesh Saraf · Spark Capital Advisors

direct

Is further consolidation in the industry likely?

I think, look, the reality is that there are now, you know, three listed players in the express logistics space across, you know, ourselves- Blue Dart and Shadowfax. ... Is there space for other players in this market? I've said this before, I don't think so.

Aditya Mongia · Kotak Securities

direct

What is the acceptable level of single customer concentration?

Yeah, I think, it's a good question. blunt answer, I think if any single customer were to cross 35% of revenues, and I don't really have a very scientific basis for that, to be honest, Aditya.

Aditya Mongia · Kotak Securities

direct

ROIC components and potential improvement, and whether single customer can exceed 20%.

Yes. Aditya, in terms of the other assets, a good part of it will be. The first is the tax receivables will be a big amount here. It is linked to sales. ... The steady-state ROICs, currently we are at 16%, but on a steady state, this number for our transport business can certainly go to 25% plus.

Speaker 14 · Research desk

direct

Risk of CapEx intensity increasing again for the industry.

If your question is broadly because we are seeing growth in our Express network, is our capital intensity going to change? The short answer is no. ... I think we've learned how to improve our network utilizations.

Ankita Shah · Elara Capital

direct

Scale-up and investment in new businesses like Delhivery Direct and Rapid.

Well, I mean, very optimistically, you know, Delhivery Direct is our intracity on-demand logistics service. ... Our anticipation of the investment for fiscal 2027 is broadly between about INR 130 and INR 160 crores that we've guided to in our shareholder letter as well.