DELHIVERY / Q4-FY25 / claim-ledger

Audit the questions that mattered.

Delhivery · Analyst questions, management answers, and the quality of the response where the ledger is available.

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PositiveQ4-FY25 · 2025-05-16Back to quarter ↗

Questions audited

12

Answered directly

79%

Numeric claims

2

Consistency

contradicted

Question ledger

What was answered, and how?

Krupashankar · Research desk

direct

Growth runway and operating efficiencies in PTL segment beyond yield.

I think we see no reason to believe that our growth runway in PTL is going to be significantly different from what we've seen so far. ... the quarter four numbers which have come in at 10.8%, and we've brought up several times that as the business gets closer to about 175,000-200,000 tons of freight, we hit nearly full potential margins.

Krupashankar · Research desk

partial

Fleet utilization levels QoQ.

our utilization prior to Q3 was in the sort of 65% kind of range. Q4, on a similar comparable basis, would have gone beyond 70%. ... You'll have to excuse me for not giving you a highly specific point estimate.

Krupashankar · Research desk

direct

Express Parcel margin profile and impact of Ecom Express integration.

As our network continues to fill up with the volumes that we retain, we do anticipate that there will be some expansion in overall margins. ... once we finish with the integration, we do anticipate that our net margins will go up.

Sachin Dixit · JM Financial

direct

Industry structure after Ecom Express acquisition.

Delhivery has always been more than 100% of the profit pool of this industry. ... our remaining competitors with models similar to Ecom Express have also seen an expansion in their losses in quarter four, which means our competitive positioning continues to be better.

Sachin Dixit · JM Financial

direct

Rapid commerce foray updates: dark stores, orders per day.

We are on three cities as of this quarter and about 18 dark stores. ... the older dark stores are now clocking at about 350-400 orders per day, while the newer ones, of course, have a certain ramp-up time.

Vijit Jain · Citi

direct

Breakdown of INR 300 crore integration cost for Ecom Express.

It is a combination of two things. One of them is going to be the lease liabilities, which contain lock-ins. ... The second is, yes, you are right. ... there will be some operating losses that we had factored in.

Vijit Jain · Citi

partial

Volume retention percentage from Ecom Express customers.

Our estimation when we did the calculation of our consideration was that we would retain about 30% of the volumes within the core Ecom Express network. ... I think it's best to sort of make more definitive statements once we have the CCI approval.

Abhisek Banerjee · ICICI Securities

direct

Insourcing trend in Express Parcel and impact of Ecom acquisition.

I do not really need to, Abhishek. You have answered your question. The reality is we do anticipate that we will accrue share. ... I think the worst from a self-logistics standpoint is behind us.

Abhisek Banerjee · ICICI Securities

direct

CapEx outlook given Ecom Express automation assets.

our long-term guidance for the CapEx is in the range of 3.5%-4%. What we expect is over the next two to three years, the CapEx on automation equipment should be minimal.

Dhruv Jain · Ambit Capital

evasive

Express Parcel industry growth outlook for FY2026.

I mean, very bluntly, I don't care where the industry goes. I care about where Delhivery volumes go. And our anticipation, of course, is that through the acquisition of Ecom Express, we will be able to grow faster.

Gaurav Rateria · Morgan Stanley

partial

Bridge to Q4 profitability, pricing actions, working capital, CapEx timeline.

We do not have an exact bridge at this point, but suffice to say, even if freight efficiencies had been discovered in quarter three, you are right, we did have excess freight costs. ... I think the big improvements have come really from organic improvements in freight utilization.

Koundinya Nimmagadda · Jefferies

direct

Largest customer percentage, Express Parcel realization vs margin, Ecom retention rationale.

I think there's no major swing in terms of percentage of our business coming from largest customer. ... realizations have gone up. Margins have trended down a little bit. You are right. It is entirely down to parcel mix. ... I think an optimist can never be pleasantly surprised.