Risk Intelligence
Seasonal claims volatility
View Risks →Star Health delivered a strong operational turnaround in Q4 FY26, with fresh retail growth surging 38% YoY on an N basis and overall GWP reaching ₹6,259 crore (+17% YoY).
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Star Health delivered a strong operational turnaround in Q4 FY26, with fresh retail growth surging 38% YoY on an N basis and overall GWP reaching ₹6,259 crore (+17% YoY). Underwriting profit jumped 200% YoY to ₹186 crore, driven by a 270bps improvement in combined ratio to 95.7% and a 400bps reduction in loss ratio to 65.2%. The retail loss ratio improved for the third consecutive quarter, aided by disciplined pricing, portfolio recalibration, and enhanced fraud management. However, a ₹558 crore mark-to-market loss from equity market volatility dragged reported PAT to a loss of ₹42 crore. Management guided for sustained loss ratio improvement through continued price hikes and wellness initiatives, targeting a normalized ROE of 13.1%. Key risk: a resurgence in seasonal claims or higher medical inflation could pressure loss ratios.
Seasonal claims volatility
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Read Transcript →Fresh retail premium grew 38% YoY in Q4, driven by both value and volume.
Combined ratio improved to 95.7% from 98.4% in Q4 FY25, reflecting better underwriting.
Retail loss ratio improved 3% YoY to 64.8% in Q4, marking the third consecutive quarterly improvement.
New-to-insurance customers accounted for 94% of fresh premium in Q4, up from 90% last year.
Management aims to grow agent count to 1 million within the next two years, adding ~1 lakh agents annually.
A recurrence of vector-borne diseases or higher seasonal claims could pressure loss ratios, as seen in prior years.
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