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STARHEALTHANDALLIEDINSUR Financial Services 15 May 2026

Star Health and Allied Insurance Co Ltd — Q4 FY26

Star Health delivered a strong operational turnaround in Q4 FY26, with fresh retail growth surging 38% YoY on an N basis and overall GWP reaching ₹6,259 crore (+17% YoY).

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Revenue ₹6,259 Cr +17%
EBITDA
PAT ₹-42 Cr
EBITDA Margin
Duration 59 min
Read Time 1 min read

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2-Minute Summary

✦ AI-Generated from Full Transcript

Star Health delivered a strong operational turnaround in Q4 FY26, with fresh retail growth surging 38% YoY on an N basis and overall GWP reaching ₹6,259 crore (+17% YoY). Underwriting profit jumped 200% YoY to ₹186 crore, driven by a 270bps improvement in combined ratio to 95.7% and a 400bps reduction in loss ratio to 65.2%. The retail loss ratio improved for the third consecutive quarter, aided by disciplined pricing, portfolio recalibration, and enhanced fraud management. However, a ₹558 crore mark-to-market loss from equity market volatility dragged reported PAT to a loss of ₹42 crore. Management guided for sustained loss ratio improvement through continued price hikes and wellness initiatives, targeting a normalized ROE of 13.1%. Key risk: a resurgence in seasonal claims or higher medical inflation could pressure loss ratios.

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Seasonal claims volatility

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Quarter Snapshot

Fresh Retail Growth (N basis) 38%
+38% YoY

Fresh retail premium grew 38% YoY in Q4, driven by both value and volume.

Combined Ratio 95.7%
-270bps YoY

Combined ratio improved to 95.7% from 98.4% in Q4 FY25, reflecting better underwriting.

Retail Loss Ratio 64.8%
-300bps YoY

Retail loss ratio improved 3% YoY to 64.8% in Q4, marking the third consecutive quarterly improvement.

New-to-Insurance Mix 94%
+4pp YoY

New-to-insurance customers accounted for 94% of fresh premium in Q4, up from 90% last year.

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Guidance and risk preview

Top guidance Target 1 million agents in 2 years

Management aims to grow agent count to 1 million within the next two years, adding ~1 lakh agents annually.

Top risk Seasonal claims volatility

A recurrence of vector-borne diseases or higher seasonal claims could pressure loss ratios, as seen in prior years.

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