Gaurav Jain

We are inducting AI in our core operating model which can lead to a complete reimagination of our customer journeys and provide a sustainable operating leverage over the coming years.

We are inducting AI in our core operating model, which can lead to a complete reimagination of our customer journeys and provide a sustainable operating leverage over the coming years.

We are building a bank engineered for scale, intelligence, and long-term sustainability. Over the past eight years, we have consistently and strategically invested 8%-10% of our OPEX in our technology backbone.

We are building a bank engineered for scale, intelligence and long-term sustainability.

Q2 marks the bottoming out of the current cycle, with growth staying strong in core businesses, unsecured book beginning to stabilize, uptake in margins, and commencement of reduction in credit costs.

We have learned from our mistakes and acted quickly, positioning AU to deliver a sustainable and predictable growth beyond 2027.

We reiterate our guidance of achieving 1.8% ROA for FY27.

Q2 should be the bottom for NIM and we should start seeing gradual improvements in margins from Q3 onwards assuming no further rate cuts.

It takes about 10 years to build a bank. We have completed eight years, and we are confident that the foundations we are laying today will create a stronger and more sustainable AU tomorrow.

We got a few things wrong, which included not getting digital underwriting correct, higher reliance on card-for-card sourcing, and issuing higher credit limits.