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View Promises →Eternal Ltd reported a strong Q4 FY26, with quick commerce (Blinkit) delivering robust growth and improving profitability.
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Eternal Ltd reported a strong Q4 FY26, with quick commerce (Blinkit) delivering robust growth and improving profitability. The company guided to a 60% CAGR in quick commerce GOV over the next three years, driven by assortment expansion, geographic diversification, and demand densification. Management emphasized maintaining pricing discipline despite competitive intensity, noting low customer acquisition costs and healthy retention. Food delivery continues to grow steadily, with management reinvesting incremental margins into growth to optimize absolute profit. The company targets a $1 billion profit by FY29 across all businesses. Key risks include potential intensification of competition in quick commerce and the impact of fuel price increases on delivery costs, though management believes these can be managed. Overall, the tone was confident, with specific medium-term guidance and a focus on quality growth.
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View Promises →Intensifying competition in quick commerce
View Risks →Full transcript text is available on this route.
Read Transcript →Medium-term guidance for Blinkit's gross order value growth over next three years.
Management confirmed on track to reach 3,000 dark stores by March 2027.
Blinkit's contribution margin in NCR is already at 5-6%, indicating path to profitability.
Food delivery order growth was 15% year-over-year in Q4.
Blinkit expects to grow gross order value at a 60% compound annual growth rate over the next three years, driven by assortment expansion, geographic diversification, and demand densification.
Management confirmed they are on track to reach 3,000 dark stores by March 2027, though no specific quarterly guidance was given.
Blinkit aims to achieve a 5-6% contribution margin over the medium term, with NCR already at that level.
Management plans to reinvest incremental margins from food delivery into growth to optimize absolute profit, rather than focusing on margin percentage.
Management stated that achieving 100%+ YoY growth in Blinkit requires 3,500-4,000 stores and rational competitive environment.
Management reiterated high confidence in Blinkit achieving 5-6% EBITDA margin on NOV in the long term, supported by city-level data.
Management expects losses in the going-out business to reduce sequentially from Q3 and reach break-even in the next 4-6 quarters.
Capex per store is expected to rise as the company invests in automation, larger store formats, and supply chain infrastructure.
Competitive activity remains high, with well-capitalized players potentially increasing discounts and customer acquisition spend, which could pressure Blinkit's growth and margins.
Higher fuel prices could raise last-mile delivery costs, potentially squeezing margins if not passed on to consumers.
Customer ordering frequency has declined from 3.6 to 3.35 orders per month, partly due to new customer mix, but could signal retention challenges if competition intensifies.
Aggressive discounting and zero-delivery fees by competitors may force Eternal to respond, impacting margins and store expansion plans.
Throughput per store declined 6-7% QoQ as assortment expansion includes slower-moving SKUs, which may persist.
New labor codes on social security and gratuity may raise costs, though management believes they can be absorbed or passed on.
Losses in the going-out segment jumped due to District Pass launch; management expects sequential decline but trajectory is uncertain.
Blinkit expects to grow gross order value at a 60% compound annual growth rate over the next three years, driven by assortment expansion, geographi...
Competitive activity remains high, with well-capitalized players potentially increasing discounts and customer acquisition spend, which could press...
View Risks →