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ECLERX Diversified 15 May 2026

eClerx Services Ltd — Q4 FY26

eClerx delivered a strong Q4 FY26 with revenue of INR 1,135 crore, up 24% YoY, and EBITDA margin of 25.7%, expanding 280bps sequentially.

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Revenue ₹1,107 Cr +24%
EBITDA ₹284 Cr
PAT ₹190 Cr
EBITDA Margin 26%
Duration 63 min
Read Time 1 min read

✓ Verified against BSE filing

2-Minute Summary

✦ AI-Generated from Full Transcript

eClerx delivered a strong Q4 FY26 with revenue of INR 1,135 crore, up 24% YoY, and EBITDA margin of 25.7%, expanding 280bps sequentially. Full-year revenue grew 22% in INR terms to INR 4,217 crore, with PAT up 30% to INR 706 crore. Growth was driven by CMT (7% QoQ), analytics & automation reaching USD 90 million, and a first large agentic AI win. Management guides for top-quartile growth in FY27 with EBITDA margin band of 24-28% and expects Q1 to be stronger sequentially. Key risk: proposed NPRM on offshore call restrictions could impact CMT vertical if enacted.

Promises0 met · 2 missedRisks4 trackedTranscriptfull text
Research workspace

Focused Modules

Claim Ledger 67% answered

Did management answer the analysts?

12 analyst questions audited, 3 evaded or deflected.

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Promises 2 promises

Promise Tracker

0 delivered, 0 close, 2 missed.

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!Risks 4 risks

Risk Intelligence

NPRM on offshore call restrictions

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Transcript Full text

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Quarter Snapshot

New deal wins (Q4) $46M
+24% YoY

Annualized contract value (ACV) of new deals won in Q4, indicating strong pipeline conversion.

Analytics & automation revenue (FY26) $90M
N/A

Full-year revenue from analytics and automation, a key growth driver and focus area.

Top 10 client concentration 59%
-400bps YoY

Reduced from 63-64% last year, reflecting successful portfolio diversification.

Attrition rate (Q4) 21%
N/A

Marginally up from Q2/Q3 but lower than historical levels; stable workforce.

What Changed vs Last Quarter

Comparing Q4 FY26 vs Q3 FY26
3 new guidance3 dropped4 new risk4 risk resolved
NEW
Top-quartile revenue growth in FY27

Management expects eClerx to be in the top quartile of its peer group for revenue growth in FY27.

NEW
Sequential EBITDA growth in FY27

Management expects to show sequential year-on-year EBITDA growth in FY27.

NEW
Q1 FY27 revenue stronger than Q4 FY26

Management expects Q1 FY27 to be stronger sequentially compared to Q4 FY26's performance over Q3.

UPDATED
EBITDA margin band of 24-28% for FY27

Management reaffirmed the EBITDA margin guidance range of 24-28% for FY27, consistent with FY26.

DROPPED
Q4 may be softer than first three quarters

Management cautioned that Q4 could see sequential decline due to quarterly volatility, but medium-term outlook remains positive.

DROPPED
Top-quartile growth among peers

Management aims to sustain growth in the top quartile of its peer group on a year-on-year basis.

DROPPED
ACV deal wins in FY26 to exceed FY25

Management expressed confidence that total ACV for FY26 will be higher than the previous fiscal year.

NEW RISK
NPRM on offshore call restrictions

Proposed US rule could limit offshore outsourcing for telecom/cable companies, impacting CMT vertical.

NEW RISK
AI deflationary pressure on contract values

Analyst raised concern that AI may reduce contract values; management acknowledged potential deflationary pressure but said it's early to quantify.

NEW RISK
Regulatory environment in financial services

Changes in financial regulation (e.g., new Fed chairman) could impact client spending on compliance and KYC.

NEW RISK
Softness in high-end fashion and luxury

CLX business had a sluggish year; management remains cautious on high-end fashion recovery.

RISK GONE
Geopolitical and macroeconomic uncertainty

Management cited cautious optimism due to global geopolitical and macroeconomic environment, which could impact client spending.

RISK GONE
Potential margin pressure from investments

Increased spending on sales, marketing, and AI/tech could compress margins, though management maintains 24-28% band.

RISK GONE
Q4 seasonal softness

Management flagged that Q4 may be softer than the first three quarters, partly due to fashion/luxury normalization and quarterly volatility.

RISK GONE
Agentic AI cannibalization risk

Analyst raised concern about AI-driven productivity reducing revenue per client; management downplayed near-term impact but acknowledged uncertainty.

Fast read

Guidance and risk preview

Top guidance Top-quartile revenue growth in FY27

Management expects eClerx to be in the top quartile of its peer group for revenue growth in FY27.

Top risk NPRM on offshore call restrictions

Proposed US rule could limit offshore outsourcing for telecom/cable companies, impacting CMT vertical.

View Risks →