IT Hiring May Not Bottom for 1-2 Quarters
Companies report overhiring post-COVID with elevated bench strength; management acknowledges no visibility on when IT services hiring normalizes, risking continued Naukri billing pressure through FY24.
Info Edge (India) · risk themes across the available quarters.
Bear-case history
Companies report overhiring post-COVID with elevated bench strength; management acknowledges no visibility on when IT services hiring normalizes, risking continued Naukri billing pressure through FY24.
After stating non-IT could grow 20-25% if GDP holds at 6%+, July jobseeker data showed non-IT also slowing. Management is investigating base effects and seasonal factors, creating guidance uncertainty.
Despite 6.4% billing growth and traffic gains from free-chat, revenue declined 15.3%. Management admits challenge of converting new users to paying customers in an intensely competitive matrimony market.
Sanjeev Bikhchandani admitted the INR 288 crore 4B Networks write-off was a mistake, with ongoing arbitration. Internal diligence review may indicate broader portfolio risk management gaps.
IT segment growth moderated to mid-single digits in Q1 from higher rates previously, with June showing negative job postings likely due to election uncertainty. Whether July's bounce-back sustains remains unclear, and US recession could impact GCC hiring recovery.
99acres reported INR 14 crore operating loss in Q1 despite 20% revenue growth, as ad spend exceeds prior year levels. Management explicitly confirmed losses will not compress sharply even with continued 20% revenue growth.
Analyst raised question about revenue contribution from JobHai given explosion in profiles and job listings. Management acknowledged monetization started only a few months back with freemium model, and won't move top-line needle for 2-3 years while unit economics remain to be figured out.
Shiksha's study abroad segment affected by weak external environment for fall 2024 season, with management remaining committed to long-term platform investments despite near-term pressure.
CFO Chintan Thakkar explicitly stated that if low-single-digit billing growth persists, margins could come under pressure in FY2027 as revenue spillover benefits from prior high-growth quarters normalize.
While currently impacting Shiksha.com and Ambition Box, management acknowledged traffic on Naukri.com could also be affected by AI chatbots like ChatGPT and Gemini answering queries that previously drove platform visits.
Analyst Vijit Jain pressed on whether 7% non-IT billings growth (vs. 17-19% in prior quarters) included one-offs; management attributed it purely to macro slowdown but could not guarantee near-term recovery, raising questions about structural vs. cyclical weakness.
Analyst Vivek Aggarwal directly asked about capital recycling from minority holdings following Ant Financial's Zomato exit. Management gave a non-committal response ('no announcements to make'), leaving investors without clarity on monetization timelines for INR 4,828 crore cash pile.
Management explicitly stated they cannot predict when IT sector hiring will recover, with current conditions unchanged from three months prior. Attrition rates have normalized to 12-13% from 22%, but companies are not replacing departures or campus hires, delaying potential recovery signals.
Hitesh Oberoi revealed that 99acres' primary competition is not other portals but Facebook and Google capturing real estate advertising spend. This structural challenge means the path to market leadership and profitability may require significant product differentiation and execution excellence.
Analyst Pankaj Murarka highlighted that Jeevansathi is only 1/6th the size of the market leader in matrimony, with competition unwilling to relent despite years of investment. Management admitted competitors catch up within 1-2 years of any strategic shift.
Recruitment segment billings grew only 1.4% YoY while revenue grew 9.1%, indicating potential future revenue pressure from deferred recognition and weaker booking trends. This disconnect between leading (billings) and lagging (revenue) indicators suggests ongoing demand weakness.
IT companies have built up large benches with utilization rates recovering to pre-COVID levels after six quarters of decline. Any slowdown in IT hiring could impact the core Naukri business, which saw 12% growth from this segment.
Despite strong non-IT growth including BFSI in Q2, management noted some negative commentary and potential headwinds in BFSI, which has historically been a key vertical for Naukri.
Tighter visa restrictions for Australia and Canada, combined with fewer post-study job opportunities, have led to declining interest in Shiksha's study abroad segment despite steady 21% growth in domestic education business.
Housing.com continues aggressive spending, maintaining intense competition in the 99acres segment. Management noted no change in competitive dynamics despite 99acres improving performance over recent quarters.
Google's AI overviews and shift from traditional search to AI chatbots have reduced top-of-funnel traffic to Shiksha.com over the past few quarters. This is a behavioral change impacting content-led platforms globally, not just Info Edge.
IT services companies and recruitment consultants (who are most sensitive to market conditions) remain cautious. Q1 saw a sudden dip attributed to tariff wars, geopolitical tensions, and AI-related uncertainty, with Q2 only modestly recovering.
Expanding deeper into Tier 2/3 cities requires lower RPU customers. New customers start small, and while investments in ground salesforce and offices have been made, realization pressure is a structural trade-off as the company diversifies its customer base.
Analysts questioned whether recent US H1B visa policy changes could accelerate GCC hiring in India. Management acknowledged the opportunity but noted it is difficult to predict impact, with existing GCCs already at mature headcount ratios (30% of global workforce in some cases) unlikely to add aggressively. New GCC formation may not accelerate materially.
Management explicitly declined to predict Q4 trajectory, stating they have 'no idea' how billings will shape up despite Q4 typically being the strongest quarter. IT business is down ~6-7% YoY and consultants down ~8-10%, with no visible recovery in Q3.
Hitesh Oberoi clarified that while GCCs are growing in number, new ones start small (20-100 people) and don't use Naukri until they reach 300-500 headcount. Larger existing GCCs owned by US/BFSI firms have not been hiring aggressively, limiting near-term demand.
41% YoY billing growth in Shiksha was attributed to early campaigns from domestic clients tied to earlier JEE Main scheduling. Management explicitly warned: 'I would not read too much into this' and 'It's not as if Shiksha is going to start growing at 40% from here on.'
Vivekanand from Ambit pressed Sanjeev on the announced three-year deployment timeline for AIF commitments. Sanjeev acknowledged: 'We are investing a lot slower than we initially imagined' and may take longer than three years for full deployment.
Management noted IT hiring has stabilized after recovery rather than continuing to accelerate. The last two weeks of the quarter showed improvement but sustainability is uncertain.
IT companies are now publicly discussing GenAI-driven efficiency improvements that could disconnect revenue growth from headcount addition, potentially impacting Naukri's core monetization model.
Despite a hot real estate market, 99acres has limited presence in the new launch segment, which is dominated by Facebook, Instagram, and Google. This constrains revenue upside.
Coding Ninjas investment impaired by INR 60 crore due to EdTech valuation corrections despite the business growing 30%+ YoY, reflecting ongoing portfolio valuation risk.
AI-related impact is now very visible in the Shiksha domestic business and has led to a sharp drop in traffic. This will impact billing growth over time as the business pivots toward counseling and marketing services.
Non-IT segments (BFSI, retail, infrastructure, consultants) have witnessed continued softness since May. Management suspects this is cyclical but cannot predict recovery timing.
With 100+ clients and 20,000 mandates completed, Resdex remains in experimentation phase. Management acknowledged they need to figure out pricing and monetization, with short-term focus on adoption over revenue.
SaaS acquisitions (Zwayam, DoSelect) showing slower growth than core business as management experiments with go-to-market and bundling strategies. Management expects stabilization in 1-2 quarters.
Management explicitly declined to confirm bottom-out in IT hiring despite recent uptick. Sanjeev Bikhchandani noted that job postings correlation with billing growth is imperfect. Recovery dependent on sustained attrition rate increases at IT services firms.
IPL advertising spend will be significantly higher than prior quarters. Management admitted difficulty predicting margin impact and could take a short-term hit if growth lags, which remains a risk given uncertain demand environment.
While non-IT delivered 12% growth, management acknowledged this has slowed from 1-1.5 years ago. Linked to reduced attrition pressure as IT talent supply increases in market—recovery contingent on IT hiring rebound.
Recruitment consultant billing remained flat despite IT and non-IT recovery. Management indicated consultants benefit only when companies face hiring urgency from attrition, which hasn't materialized yet. Recovery timeline uncertain.
JPMorgan's Ankur Rudra asked directly about tariff disruptions impacting IT services client conversations. Management acknowledged the uncertainty ('very company-specific') and noted Q1 renewals aren't resolved until late June, leaving a data gap on the quarter's trajectory.
Operating margin contracted 330bps YoY to 34% in Q4 as marketing spend jumped (attributed to IPL, 99acres brand campaigns, and Naukri B2C outreach), while AI infrastructure hiring (servers, ML talent) also pressured costs. Employee costs rose ~250bps above seasonality due to variable payouts and AI team expansion. Management declined to give forward margin guidance.
Damodaran (Acuitas) pressed management on whether the INR 1,000 crore matrimony category is structurally declining given the leader's reported decline. Hitesh attributed the leader's decline to share loss (possibly in South India) rather than category contraction, but acknowledged the three-player market structure limits margin expansion for any player.
Management acknowledged a large traffic gap versus competitors like Apna and WorkIndia, though claiming parity in NCR. FY25 revenue of INR 6 crore is negligible vs the blue-collar hiring TAM. Management deferred questions on consolidation or exit, saying 'we'll give it more time' despite material cash burn trajectory uncertainty.