Persistency Deterioration Across Cohorts
13th-month persistency declined to 75.75% vs 76.66% YoY on premium basis; 61st-month to 61.09% vs 61.84%. Management attributes this to low ticket-size policies and seasonal income patterns in mass-market/rural customer segments, noting interventions (minimum ticket size revision) will take 12+ months to reflect in cohort data.
